If you participate in the Autodesk Education Community, you can find this information by logging in and locating the product in question. If you have physical media, you’ll see the serial number and product key printed on the label of the box. Serial Numbers do not appear on software packaging for Autodesk software versions 2014 and newer. If you have physical media (a DVD or USB key) for a 2013 or earlier product, your serial number and product key will be printed on the label of the product packaging. Only an administrator can assign you as a Named User or End User and give you permissions to download and activate the software. If you do not see the software you wish to activate in your Autodesk account or see the message 'Contact your admin for serial numbers,' you need to contact the contract administrator.

You are the account administrator if you purchased a software subscription using your Autodesk Account or were assigned the role of Contract Manager or Software Coordinator by your company. Find Serial Numbers and Product Keys in Autodesk Account: Your Serial Number and Product Key are displayed in your Autodesk Account in the product tray on the Products & Services page and also again in the Software Download window.Note about serial number visibility in Autodesk Account: Only account administrators, such as Contract Managers and Software Coordinators, and Named Users with assigned software benefits will see serial numbers in Autodesk Account. The serial number and product key for your Autodesk software can be found in a variety of locations, depending on how you obtained your product. Entering an incorrect product key will result in activation errors for that product. Note: Please ensure you are using the correct product key for the Autodesk product and version you are installing. The same version of AutoCAD is in both software packages but the product key differentiates one package from the other.

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